Governance
NHS Shared Business Services has a robust governance structure to ensure compliance and accountability in its business practices. There is a common Delivery Governance Framework for NHS SBS, and, as a joint venture, the NHS SBS Board has formal reporting obligations to the Department of Health and Steria.
Data Protection in NHS Shared Business Services Ltd.
Data protection is an issue that NHS Shared Business Services takes extremely seriously and it is the policy of NHS Shared Business Services Ltd to ensure compliance with all applicable laws. The Board and senior management of NHS Shared Business Services recognise that data protection is a fundamental part of effective and efficient management and all our staff, both in India and the UK, follow the legislation set out in the stringent UK Data Protection Act.
The reporting tools are very focused, especially in terms of capital and cash-flow management. I think we are really helping the management team with their business planning and decision-making processes.
Ben Galbraith, Bradford Teaching Hospitals NHS Foundation
