With NHS Shared Business Services you can be confident that operational excellence is assured through our robust, leading-edge technology platform, state-of-the-art client contact centre and dedicated teams of NHS SBS people delivering customer-focused service to our clients.
NHS SBS operates under high standards of quality and audit control, and has achieved SAS70 accreditation for the past 3 years.
In addition, our clients have the security of contractual service levels, KPIs and the confidence of knowing that we have invested in operational excellence to ensure our service meets the highest commercial standards.
NHS SBS remains focused on the flexibility required to successfully deliver its portfolio of core and value added services to Trusts.
The positive attitude of the NHS SBS staff has... enabled solutions unique to this organisation.
Steve Wallwork, Director of Finance and Corporate Services, Torbay Care Trust
