Our dedicated payroll centre in Hampshire provides payroll and employee benefits services to over 120,000 employees. We process over 2 million payroll transactions every year for a diverse range of over 35 NHS clients, achieving defined Service Level Agreements and Key Performance Indicators.
NHS SBS is the single largest ESR user and has the depth and breadth of Payroll expertise to really deliver value to our clients.
Our Payroll service includes
- monthly, weekly and bank payrolls
- gross to net administration - paying employees accurately and on time - covering organisation pay structures, employee and contractual changes, allowances and deductions, temporary variations to pay and overpayments and underpayments
- reimbursement of all travel, subsistence and expense claims via the Electronic Staff Record (ESR)
- fulfil statutory requirements
- payroll reconciliation – monthly and annual reconciliation of all payrolls
- pension service - dedicated pensions team, pensions calculations, liaison with NHS Pensions Agency
- payroll service desk – for employee level query resolution
- management information – improved data at your fingertips via a full suite of reports and dashboards
- data collection – ability to interface electronic timesheet information
- service optimisation – ongoing service management developing service excellence
- audit – SAS70 Accredited Payroll delivery
- client management - a dedicated client manager will schedule regular service reviews which will focus on performance against the SLA and future service enhancements
- service management reports
- HR transactional work can also be transferred to NHS SBS for example: starters, leavers, address change, hours change and absence recording
- year end – production of P60, P11d and P35
The NHS SBS Payroll and Employee Benefits service currently works with 14 Primary Care Trusts, 1 Strategic Health Authority, 14 Acute, Mental Health and Ambulance Trusts and 6 Arms Length Bodies. For more details on NHS SBS clients please contact us.
Why NHS SBS? Apart from the fact that we knew them well and that they were already delivering F&A successfully for us, the key factor was that NHS SBS is staffed with existing NHS payroll and pensions people. This reassured us that we would have continuity of skills and expertise built up over many years with staff well versed with the specific knowledge to deal with NHS payroll matters.
Michael White, Assistant Director of Finance, Worcestershire Acute Hospitals NHS Trust
