NHS - Shared Business Services

NHS SBS wins five new trusts

Among the new clients is the Lancashire Teaching Hospitals NHS
Foundation Trust

John Neilson, Managing Director of NHS SBS, said, “We are delighted to welcome Lancashire Teaching Hospitals NHS Foundation Trust to NHS SBS. We have seen a real surge in NHS organisations choosing to join NHS SBS. The value is not only about saving money – it is also about quality of service, improved business intelligence, speed, accuracy and a team of people dedicated to supporting our clients.”

Well done to all those involved.  The five new NHS SBS clients are:

Finance & Accounting
NHS Northamptonshire
NHS Kingston – Your Healthcare
Lancashire Teaching Hospitals NHS Foundation Trust

Payroll
Care Quality Commission
Maidstone & Tunbridge Wells NHS Trust

Read the full press release here

SSON AWARDS

This week SBS was runner up in Best Mature and Best New Outsourced Services Delivery categories at the SSON Shared Services Excellence Awards.

The Awards are one of the industry’s benchmarks for best practices and business excellence in shared services and outsourcing.  SBS was pipped to the post by Diageo Business Services Budapest and WNS Global Services Pvt. Ltd. & Lastminute.com respectively.  Accenture and Genpact came third.

To read more please click here:

Seven London PCTs achieve £3m efficiency savings with NHS Shared Business Services (NHS SBS) partnership

This video interview with Sally Gorham (CEO, NHS Waltham Forest), Ruth Ormsby (Director of Shared Services, Department of Health) and Jon Baker (Director Family Health Services, NHS SBS) explores the substantial quality improvements and cash savings achieved by seven London PCTs and how other trusts can achieve efficiency savings of 30% on the first day of partnering with us.

To watch the video please click on this link:

If you are unable to stream from this site, please visit http://www.healthexec.tv/NHSSharedBusinessServices
where you will need to create a simple account to view the video.

Information Governance

In March, NHS SBS submitted its IGTOOLKIT as a NHS Business Partner with an overall score of 88%.  In achieving this, BDO UK independently audited and approved 235 pieces of documented evidence across 27 requirements, giving a level 3 score for the Information Governance Statement of Compliance.

This level of achievement ensures that all our data management systems and processes are robust and provide the highest level of data security on behalf of customers, making NHS SBS a leader in the field of information security and assurance of protection of our clients' data.

NHS SBS employs a number of different internal control and quality assurance practices across the organisation to ensure that all Internal Risk and Control Measures are managed to a best-in-class standard. Excellence in Information Governance and Quality Methods forms part of the core NHS SBS strategy of our business and achieves the substantial levels of assurance required by our customers.

NHS SBS partners with Software Europe to improve expenses management in the NHS.

NHS Shared Business Services (NHS SBS), a unique joint venture between the Department of Health (DH) and Steria, has partnered with Software Europe to provide expenses2010 as part of its payroll service. Through this partnership, NHS SBS will deliver even greater value to its payroll clients by offering Software Europe’s robust expenses management solution.

Currently used by 24 NHS organisations and more than 18,000 NHS employees, the expenses2010 system was developed in accordance with NHS Agenda for Change and medical staff terms and conditions. It can also manage local terms and conditions and provides a straightforward means for employees claiming travel and subsistence expenses.